How Can Brands Educate Consumers on Alt Protein?

/ / Business, Health, Science

Alternative protein companies need to stop advertising their brand as the most ethical choice and instead appeal to consumer’s taste buds. 

“Sometimes plant-based food companies don’t really market themselves as food,” says Thomas Rossmeissl, head of global marketing for Eat Just, Inc., which develops plant-based “eggs” and cell-cultivated meat. “There’s this inclination to talk about mission. We say ‘We’re good for the planet,’ ‘It’s good for you,’ ‘It’s good for animals’ and obviously that’s all true and it’s admirable and it’s what drives me in our company. But it can come off like we’re sort of apologizing, that we’re negotiating with consumers, that a consumer is sacrificing something delicious to get something ethical or healthy.”

“People not buying (traditional)meat and cheese because an animal was killed or tortured. They buy because it tastes great.”

Irina Gerry concurs. Gerry is the chief marketing officer for Change Foods, an animal-free dairy brand that will launch their product in 2023. Alternative protein brands need to “flip the script from plant-based, rationalizing the food choices.” Brands need to help consumers feel that purchasing an alternative protein is a “natural choice rather than a sacrifice.”

The two spoke on a panel Insights on Consumer Perceptions of Alternative Proteins at the virtual Good Food Conference. The conference is put on by the Good Food Institute, an international nonprofit that promotes plant- and cell-based meat.

Wide Consumer Base Wanting Animal-Free

Animal-free is the main driver for customers to buy alternative products. The alternative protein industry is not just marketing to vegans, they’re also selling to flexitarians and omnivores concerned about welfare. Ninety-four percent of Eat Just consumers consume some type of animal protein. 

“Sustainability is skyrocketing and potentially could cross over health as the main motivator, especially in the younger population,” Gerry says.

The modern American household family fridge is divided. There may be three types of eggs in there — conventional, cage-free and plant-based — and three types of milk — dairy milk, almond and oat. Consumers as young as 12 are the ones educating themselves on alternative proteins.

“We’re going to see this younger generation drive families to plant-based solutions,” Rossmeissl says.

Staying Honest, Maintaining Trust

Transparency will be central to public adoption. Laura Reiley, a reporter for The Washington Post who moderated the panel, noted “there hasn’t been tremendous transparency” with the alt protein market. She’s written about the market since its beginning and notes, because there’s intellectual property and so much research and development dollars, most companies have kept their food shrouded in mystery.

“We don’t want to sort of follow the example of the conventional industry. We can do better than that,”  Rossmeissl says. “On the cultivated side, we have a huge responsibility to get this right. Not just as a company but as an industry, we can’t screw this up.”

Perceived unnaturalness by consumers of alt protein is a challenge. Using the term lab-grown “is disparaging to us as an industry” he continues, “but I think the best way we can address that is by being really honest and what’s in it and how it’s made.”

Gerry notes 90% of dairy cheese sold globally is made with non-animal remnants through precision fermentation — and that’s been the predominant way traditional cheese is made for over 20 years. It’s the same technology Change Food’s animal-free cheese uses. 

“(These traditional cheeses) made through precision fermentation, they’re labeled under natural and oftentimes organic cheese products and nobody’s grown a third leg and nobody’s freaked out, right?” Gerry continues. “But now we’ve added one more element of that cheese — removing the cow from the cheese — and everybody seems to be greatly concerned.”